- Email us at hello@moonwolfactive.com with the following:
- Email address used to place the order
- Order Number
- Product name, colour & size of the item(s) you wish to exchange
- Tell us more about the defect (placement, type of defect)
- Size you wish to exchange to
- We will process your return request and get back to you within one working day.
- PayNow or Bank Transfer a total of $6 (account details will be provided over email).
- Inform us of your preferred return parcel pick-up delivery date.
- Our trusted courier partners will collect the parcel from your doorstep next!
- Once we have received your item, we will mail out the requested piece within one working day.
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